NOVA Mobile Emergency App

Peace of mind knowing you are safeguarded by our emergency support services.

The GalaxyNova system is an integrated eco system of first responders, emergency and security service providers working in conjunction with law enforcement to provide accurate information and effective response in crises or disaster situations.


Available 24 hours, 7 days a week, 365 days a year.

Local command-centers managing your incident during any type of emergency.

10 of your ICE contacts will be contacted.

Best in-class systems and trained staff.

Secure portal for camera view.

Emergency Services Locator.

Keeping you informed as to events and incidents in your geo-location

Reporting incidents or issues that needs either emergency, security or maintenance from local authorities.

Mobile Emergency Button

These miniaturised devices uses the GSM network to provide an alert and GPS positioning in case of an emergency when exploring off the beaten track. The buttons may also be used as an alternative method to request assistance when you do not have access to you mobile phone. 

National Responder Network

  • Armed Response
  • Police
  • Community Police Forum
  • Rural Safety Communities
  • Roadside Assistance
  • Ambulance and Paramedic Assistance
  • Specialised Missing Person Assistance

The NOVA emergency system uses a national dynamic and static responder network to ensure that you are never far from assistance wherever you may be

NOVA has established various decentralised data centers throughout South Africa and EMD qualified moderators monitors emergency alerts on a 24/7/365 basis to ensure emergency assistance is available in the shortest possible time 

How to install the NOVA Mobile App

Step 1:

  • After locating the “NOVA App” on your app store, press “open” to install.

  • Allow the requested permissions for your NOVA App to function effectively.

Step 2:

  • Login using your mobile number. 

  • First select the respective group that introduced you to the NOVA App, 

  • Provide your mobile number to receive your verification code and then press “Next”.

Step 3:

  • On receiving your verification code, enter it in the space provided and select “ Continue”.

Step 4:

  • You will be prompted to change your unique pin that can be used to cancel a panic alert.

  • Enter your unique Pin and save your pin by pressing the back button.
  • Step 5:
  • Select “Home” to display all the app functions.

  • Select “Setting” and then “My ICE Contacts”.

  • Enter your ICE contacts names and mobile numbers and save your ICE contacts by pressing the back button.

  • You may add up to 10 ICE contacts.

Step 6:

  • To test that your NOVA Mobile App is installed properly and communicates with the server, select “Settings” and “Test My Panic Button”

  • Press the red panic button and wait for the response to verify that your panic was received.

  • Your NOVA Panic Button is now ready to use incase of an emergency.

Download the NOVA 

Mobile App Now!

To download the NOVA app visit your Google play store or Apple iStore


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